Shipping policy

Shipping Schedule 

  • Monday-Wednesday: Orders placed by 11 AM Mountain Time ship the same day. Orders placed after 11 AM ship the next business day. 
  • Thursday: Orders placed before 11 AM Mountain Time ship the same day. All orders placed after 11 AM Mountain Time will ship the following Monday
  • Friday-Sunday: All orders ship the following Monday.

Please note: Shipments do not go out on Public Holidays.

Estimated Shipping Time

Shipping times vary by season, destination and carrier and may be delayed by unusual weather or circumstances. We may offer you different options at checkout and indicate estimated shipping times. All shipping times are estimates provided by carriers: they are not guaranteed by the carrier nor by BearVault.

Standard estimated shipping times do not apply to:

  • Products shipping to Alaska, Hawaii, U.S. territories, and international orders
  • Rural, remote, some mountain towns, or APO addresses
  • Items that need to be sent by freight

Shipping Carriers

We typically ship with FedEx, UPS, USPS, Canada Post, and occasionally other carriers.

Where we Ship

We ship to street addresses throughout the US & Canada.

If shipping to a hotel, please email/call to make arrangements. We ship signature required to hotels, and this additional cost is billed to the customer.

International Shipments

We do not ship to other countries, except by special arrangement. Overseas shipping costs are very, very high. Because of this, we advise international visitors to plan to purchase their BearVaults at a US store upon arrival, or to purchase them online and arrange delivery to a US address where you are able to pick them up.

International shipments may be subject to customs, tariffs, duties, additional carrier fees, and taxes as well as processing delays at the border. If an international shipment is refused or returned, the customer will be responsible for all shipping charges and the charges listed above.

Shipping Cost

BearVaults are bulky items and tend to be costly to ship. We try to pass on the lowest rates available to us.

Our free shipping policy applies to orders over $50 USD before taxes within the United States and Canada, excluding Alaska and Hawaii.

Please note that certain remote locations may not qualify for free shipping, and international orders outside the US and Canada are excluded.

Restricted or Oversized Items

Due to the hazardous nature of some products, such as bear spray and products containing lithium-ion batteries, shipments may be limited to ground delivery within the contiguous United States. Some products are also limited for international sales by contracts. Oversized items may have limited shipment methods available.

Fulfillment Terms

All merchandise purchased through our website is considered F.O.B. (“Freight on Board”) from our warehouse. Title to the merchandise passes to you at the time of delivery by our warehouse to a common carrier.

Order Verification

All orders may be subject to order verification. We do our best to ensure that orders are correct and intended by the purchaser. Orders that cannot be adequately verified with our tools and/or attempts to reach a customer may be canceled or delayed substantially.