Order Info, Shipping, & Returns
How Long Does An Order Take To Arrive?
Free Shipping typically arrives in 5–7 business days (M–F). Expedited orders will ship according to the method selected at checkout.
Orders ship Monday–Thursday when received by 2:00 p.m. Mountain Time. Orders placed after 2:00 p.m. MT on Thursday, or anytime on Friday, will ship the following Monday.
Exclusions: Standard estimated shipping times do not apply to:
- Alaska, Hawaii, U.S. territories, and international orders
- Rural, remote, or certain mountain towns, and APO addresses
- Items shipped via freight
- Public Holidays
Do you offer free shipping?
We offer free ground shipping on all United States & Canada orders $50.00+ before taxes, except those going to Alaska and Hawaii. Free Ground shipping is not valid on any international orders outside the US and Canada. Certain remote locations may not qualify for free shipping.
Do You Accept Returns?
We accept returns within a 45-day period after the date your BearVault was purchased on BearVault.com.
For a full product refund, the items must be returned in new condition with all packaging and contents in a new, resalable condition, and with no signs of damage, wear or use of the item. Products that are not in new condition or are missing items may be issued a partial refund, or no refund, at our discretion.
How do I return my items?
How can I choose the right size for me?
Find the best canister for your trip.
How can I track my order?
When your order ships, you will receive a shipment notification with a tracking number by email. Please note that orders with only stickers cannot be tracked and may take several weeks to arrive.
Bear Canisters: Basics & Use
What are bear canisters, and why do I need one?
Bear canisters are hard-sided containers designed to securely store food and scented items. They protect wildlife by keeping bears from accessing human food, and are an important product in preventing dangerous encounters.
Many parks and forests require them for backcountry camping.
Which national parks and trails require bear canisters?
Requirements vary by park. Many, like Yosemite, Rocky Mountain, Grand Teton, and Denali, require IGBC-approved canisters. Trail-specific regulations may also exist. Always check the park or trail website before your trip.
How do I choose the right size canister?
Consider trip length, group size, and food choices. Rough guide:
- BV425 (5 L): 1–2 days solo
- BV450 (7.2 L): 3–4 days solo or 2-person trip
- BV475 (9.3 L): 5–6 days solo or 2–3 days for two people
- BV500 (11.5 L): 7+ days solo or multi-day 2+ people Plan roughly 100 in³ (1.6 L) of canister space per person per day.
How do I pack my BearVault in my backpack efficiently?
- Pack close to your back for balance.
- Horizontally placed works best for stability; vertical placement may work depending on pack design.
- Strapping a canister on the top of a pack is not ideal but can work.
- Organize lighter items around the canister or inside to maximize space.
Should I use odor-proof bags inside the canister?
Odor-proof bags are not required. They can reduce strong smells and keep the canister cleaner, but a BearVault is effective without them.
Where should I store the canister at camp?
Place on flat ground, at least 70 big steps (200ft) from your tent. Avoid cliffs or wedged positions. Never store inside your tent.
Can I hang a BearVault in a tree?
No! Bear canisters are not designed for loaded falls - they are designed for ground level storage.
What scented items must go in a canister?
All scented items: food, toiletries, sunscreen, lip balm, menstrual products, utensils, and trash.
A great rule of thumb is to store anything that goes on your skin or in your mouth in the canister.
Opening, Closing & Maintenance
How do I open and close BearVault canisters?
Twist the lid counterclockwise until the black nub hits the blue stopper, then press the nub inward to unlock. To close, twist clockwise until the nubs click past the stopper. Don’t over-tighten.
Should I fully tighten the lid?
No. Just twist until the nubs click past the stopper. Overtightening will make opening harder, especially in cold or wet conditions.
What if I have trouble opening the lid?
Use a plastic card (loyalty or library card) for extra leverage.
Why does my lid feel sticky or hard to open?
Temperature, moisture, dirt, or grime can affect the canister. Clean threads with mild soap and a toothbrush, and consider food-safe silicone lubricant if needed.
Can products damage the canister?
Yes. Avoid DEET, bug sprays, adhesives, paint, or solvents. These can degrade plastic and void the warranty. If chemicals must be stored inside the canister, securely double-bag them to prevent any leakage.
Is my BearVault waterproof or scent-proof?
BearVaults are water-resistant, not fully waterproof. Bears can still smell food; no canister is completely scent-proof. Use dry bags for extra water protection if needed.
Can I put stickers or paint on my canister?
Water-based adhesives are fine. Solvent-based adhesives or paint can damage the plastic and void the warranty.
Can I use the canister as a seat?
Yes! It’s durable enough to sit on if the lid is fully closed.
Safety & Bear Encounters
How effective are BearVaults at keeping bears out?
Why use a bear canister instead of other storage methods?
Canisters reliably protect food and prevent bears from becoming habituated, unlike tree hangs or bagged storage.
Do I really need a bear canister?
Yes. Improper storage risks food loss, fines, or dangerous encounters that may result in euthanizing a bear.
What if I see a bear while hiking?
Respect the bear and give it space. If the bear approaches, alert it (talk calmly, wave arms), back away slowly, and stand your ground if followed. For bluff charges, remain firm and use bear spray. In defensive attacks, play dead; in predatory attacks, fight back. Never run from a bear.
What if a bear approaches camp?
Stay calm, make yourself look bigger, speak firmly, slowly back away, and use bear spray if necessary. Never risk safety for gear.
What to do after a bear encounter?
Report encounters to park authorities to help with future management.
What should I bring into bear country?
Bear Spray, a BearVault, plus knowledge of proper food storage, how to respond to aggressive bears, and seasonal bear behavior.
Backpacking & Trip Planning
How do I choose a backpacking tent?
Consider capacity, weight, ease of setup, and weather resistance. Freestanding tents are generally easier to pitch.
How do I pack a backpack efficiently with a canister?
- Keep the canister close to your back and center.
- Ideally, pack the BearVault horizontally near the base.
- Compress soft items around it.
- Distribute weight evenly.
Should ultralight hikers carry a BearVault?
Yes. Use frameless pack configurations, compression sacks, and efficient gear placement to minimize bulk. BV425 is the lightest option.
Should I carry a BearVault on short hikes or day trips?
Yes, especially in bear country. Smaller models like BV425 work well for minimalist day trips.
Why isn’t the BearVault bigger?
Larger canisters are harder to make strong enough to resist bears’ CPR-style pumping. The BV500 has structural ribs to prevent flexing, keeping it bear-resistant while maximizing size.
Why isn’t the BearVault smaller or lighter?
It needs to be large and strong enough to hold your food and resist bears. The rugged polycarbonate balances weight and durability.
Rules & Regulations
What are the penalties for non-compliance?
Fines, tickets, eviction from the area, and, in extreme cases, jail. Always follow park regulations.
Are BearVaults approved everywhere?
Yes, however, some areas may require the use of park-provided devices like lockers or cable systems. Always check local regulations.
What happens if rangers inspect my canister?
Ultralight & Minimalist Hiking Tips
How do I carry a BearVault in a frameless pack?
Pack the BearVault first, with food. It will be the heaviest item in your pack. Keep the canister close to your back and compress soft items around the canister.
Are there hacks to reduce bulk?
Use compression bags, nest smaller items, and pack only essentials. Organize efficiently inside and outside the canister.
Is carrying a BearVault worth the extra weight?
Yes! Safety, regulatory compliance, and peace of mind outweigh the added weight. Choose the lightest model and pack minimally to reduce burden.
Bear Biology & Behavior
Why do bears become highly active in late summer and early fall?
This is the “hyperphagia” season when bears eat almost nonstop to build fat for winter hibernation. Stay alert during this time.
Do bears hibernate in all regions, and is it the same for black and grizzly bears?
Not exactly. Hibernation varies by species and climate. In warmer regions, some bears may den for shorter periods or not at all.
What are common signs of recent bear activity I should watch for?
Fresh tracks, scat, or shredded trash are all signs that bears may be nearby.
What’s the difference between a curious bear, a defensive bear, and a predatory one?
A curious bear might stand up, sniff, or slowly move away. A defensive bear may huff, pop its jaw, paw the ground, or charge. A predatory bear will move forward purposefully, with its head up and focus set on you. Recognizing these cues helps you react appropriately.
If I see a cub, does that mean it’s safe to take photos or get closer?
No. A cub almost always means the mother is close and highly protective. Give the area a wide berth and move away calmly.
Trail & Encounter Safety
How close is too close when viewing a bear in the wild?
Stay at least 100 yards (≈ 90 m) away. Getting closer can stress the bear or provoke defensive behavior.
If I encounter a bear while running or biking on a trail, what should I do differently?
Avoid headphones so you can hear, slow down near bends or dense vegetation, make noise, keep bear spray accessible, and give the bear space to leave.
Are bears more active at certain times of day?
Yes. They’re most active at dawn, dusk, and night—especially in summer and fall. Plan hikes for daylight hours.
Do bear bells really work?
Bells can help but are less reliable than speaking, singing, or clapping. Constant human noise is the best alert to avoid surprising a bear.
What should I do if a bear wanders into my campsite at night?
Stay calm and keep your distance. Make loud noises to alert the bear, don’t approach, and if it persists, leave and contact park authorities. If a bear enters your tent at night, fight back.
Camping & Gear Best Practices
What hidden attractants bring bears into campsites?
Toothpaste, lotions, deodorant, sunscreen, and even dish rags carry smells that attract bears. Cook and clean at least 100 feet from sleeping areas and store all scented items securely.
How far should I camp from a known bear feeding area?
Avoid camping near berry patches, carcasses, or salmon streams. Choose a site downwind and away from active feeding zones. Give these areas as wide of a berth as possible.
Can I safely hike or camp with my dog in bear country?
Yes, but keep dogs leashed at all times. Loose dogs often run toward bears and lead them back to you. Store pet food with your own and be extra cautious.
Is it safer to hike alone or in a group?
Groups of three or more are statistically safer—more noise, more visibility, and less chance of surprising a bear.
Can I feed birds or leave bird seed out in bear country?
No. Bird feeders, pet food, and unsecured garbage are major attractants. Remove them to help keep bears wild and safe.
Legal, Ethical & Coexistence
Why do bears become “problem bears”?
While bears may become food conditioned, the real “problem” is human irresponsibility. When bears get food from humans, they lose their natural fear. Habituated bears often have to be relocated or euthanized. Prevent this by securing all food, trash, and scented gear.
What are the legal or ethical risks of feeding or approaching bears?
Feeding or approaching bears is illegal in most areas and teaches them to seek food from people—creating danger for everyone involved.
How do I report a bear sighting or conflict?
Contact park rangers or local wildlife authorities with the time, location, and behavior observed. Reporting sightings helps manage bear populations safely.
